MINISO Kuromi Bamboo Charcoal Refreshing & Clarifying Facial Cleanser
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Don’t miss out on this limited-time advantage crafted for you
Shipping Information
Shipping Information
Limited-time offer: Enjoy free standard delivery in Italy on orders of €35 or more.
Return Policy
Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
*Please note that certain types of items cannot be returned
Contact us
Contact us
For information about products and online orders, please visit the FAQ section or contact our Client Service. You can also get help by filling out the form in the Contact Us section
Discover more in our FAQ
How long does shipping take within Italy?
How long does shipping take within Italy?
Delivery across Italy generally takes 2-5 business days. Orders are processed within 24-48 hours of confirmation. You will receive a tracking number via email as soon as your order has been shipped.
Can I track my order?
Can I track my order?
Yes. After shipment, you will receive an email with your tracking number and a link to follow your package in real time. You can monitor delivery directly on the courier's website.
How much does shipping cost?
How much does shipping cost?
We offer free shipping on orders over €35. For orders below this amount, shipping costs €8. Promotions and special offers may have different terms — always check the details at checkout.
Do you ship outside of Italy?
Do you ship outside of Italy?
Currently, we only ship within Italy. Please contact customer service for international orders.